Legal
Grievance Redressal
Last updated: [DATE — OWNER TO CONFIRM ON PUBLICATION]
[CONTENT REQUIRED — OWNER INPUT]: This is a placeholder mechanism for internal review. Names, contact details, SLA timelines and any regulator-specific escalation path must be confirmed by the owner and legal counsel — the latter only if and when VEDAM Capital holds a relevant regulatory authorization (e.g. NBFC/SEBI) that requires it.
1. How to raise a grievance
If you have a complaint about the website, an enquiry you submitted, or your interaction with VEDAM Capital, write to the Grievance Officer below with your name, contact details, and a description of the issue.
2. Grievance Officer
Name and designation: Vishal Kiran Sharma, Co-Founder. Email: info@vedamcapital.co.in. Phone: +91 81080 74116. Address: 402, 4th Floor, Kamla Hub, CTS No. 35, Part, Juhu Scheme, Vile Parle West, Mumbai 400049.
3. Resolution process
- Acknowledgement of your grievance within a defined period — [CONTENT REQUIRED — OWNER INPUT, e.g. 2 business days].
- Investigation and response within a defined period — [CONTENT REQUIRED — OWNER INPUT, e.g. 15–30 business days].
- Escalation path if you are not satisfied with the response — [CONTENT REQUIRED — OWNER INPUT].
4. Regulatory escalation
VEDAM Capital is not currently represented as an NBFC or SEBI-registered entity on this website. If and when such authorization exists, this section will name the applicable regulator/ombudsman escalation path (for example, the RBI Ombudsman framework for NBFCs, or SEBI SCORES for SEBI-registered intermediaries), once confirmed by the owner.
5. Scope
This policy covers grievances relating to this website and VEDAM Capital’s general conduct. It does not itself create or guarantee any funding outcome — see our Disclaimer.